Case Study: How the Stairlift Recycling Ltd Fund Was Born
In June 2023, Stairlift Recycling Ltd received an act of kindness that would go on to change lives. What began as a single donation has since grown into a fund that continues to support people in need of affordable stairlifts. This case study explains how the fund began, the story of its first donor, and the impact it is already having on families across the UK.
In June 2023, Bob, who had ordered a stairlift for his father and was waiting delivery contacted Stairlift Recycling Ltd after his father sadly passed away a day before the stairlift could be installed.
Bob was offered a full refund of £1,250, but instead he chose to transform that refund into a donation to help others:
Bob’s experience with Stairlift Recycling Ltd
Bob first discovered Stairlift Recycling Ltd while searching online for an affordable stairlift for his father. What impressed him most was the company’s values, ethical approach, and dedication to customer service In his testimonial, Bob described the experience. Customer service, brilliant, everyone was caring, responsive and friendly.
The impact so far
The Stairlift Recycling Ltd Fund is proof that a single act of kindness can make a lasting difference. Bob’s donation not only honoured his father’s memory but also created a legacy that continues to help others every day. By reinvesting resources and developing innovative customer support solutions, Stairlift Recycling Ltd ensures that the fund is sustainable and growing — a true lifeline for those in need. At Stairlift Recycling Ltd, we remain deeply grateful to Bob and to everyone who supports our mission: fair, ethical, and affordable stairlift solutions for all
Find out more about the Stairlift Recycling Ltd Fund
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The quotation was very reasonable and much less than a new one of the same quality. We paid the quoted amount for the Stairlift. It is safe, reliable, comfortable and superb quality plus it looks as good as new. We are delighted with our Stairlift and the after care service available. DM 2014
Our Testimonials
Through my volunteer work with the Forces Charity SSAFA. I found Stairlift Recycling Ltd. They were very polite and helpful in advising the client on the best type of stairlift that would suit them and their home.
Joan Forrest SSAFA Caseworker 2018
10 out of 10. The customer service is excellent. They rang back once they received my messages, instead of just messaging me back. The stairlift was like brand new, and if it had already been fitted I wouldn’t have known it was refurbished. Martin 2023
I heard about Stairlift Recycling Ltd from Farleigh Hospice in Chelmsford; they were on a list of stairlift installers. I chose them because their company’s values and ethics were excellent, and prices were good. The installation was perfect, and their installer was professional. I would highly recommend Stairlift Recycling Ltd Brian 2023
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